iLearnPro Support

New Video Playlists on YouTube and Vimeo!

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UPDATE: SEPTEMBER 24, 2015 We have uploaded a list of video tutorials for users to get familiar with iLearnPro! These videos walk you through admin setup, organization manager capabiblities and regular user or course taking permissions! Some of these videos have also been incor...

New Payment Declined Page Added

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UPDATE: SEPTEMBER 16, 2015 While most of our updates lately have been routine fixes and maintenance, today we pushed changes to add a new friendly payment decline page! This page displays when a user attempts to checkout for a paid course and their payment information has been decl...

Managing Students or Users

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Managing Individual Users In iLearnPro, you can view a complete list of students or users in your account from the Students page. Most user management tools can be performed by simply clicking on the name of a student to view their User Info or profile. To manage an individual ...

A Closer Look at Branding in iLearnPro

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Why Brand my Account? For In-House Training - As you train new employees, they aren't just learning their job duties. Just like your customers, they are learning your company culture through every piece of paper they sign and every person they interact with. That's the same ...

File Sharing Center

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iLearnPro offers a space to make documents, videos and other files available to all students in all courses to be downloaded and kept for their own records! It’s also a great place to provide items such as PDF instructor/author profiles, external resources that you have the rig...

Taking Courses

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Now that you have registered for a course—it’s time to go through the course as a student! This step is important for understanding the full user experience so that you can assist other users.   Course Navigation Students can click the View Course button on the...

Viewing Transaction History

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When a user checks out through the shopping cart (for a paid course), their order is added to the orders list. The transaction is also added to the user's profile for their own reference. Orders List As an account owner, being able to reference financials can be critical....

Course Registration and Checkout

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About Course Registration To begin registration, click on the Course Catalog in the navigation menu. From the Course Catalog, course information including the image, title, price, number of lessons and exams, course description, release date, and course category are visible. Be...

Course Activation and Reports

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Activating a Course To register for a course, it must be past the release date in the course settings (published) and activated. You will not be able to publish and activate an incomplete course (a course without at least one section and one lesson within each sect...

Creating and Editing Course Content

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How are Courses Organized? Design - Courses in iLearnPro are laid out like a textbook for easy organization. They are comprised of Sections and each section can include both Lessons and Exams. When viewing a course in the course catalog, students can view the course outline to ...

Creating Courses

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Who Can Create Courses? Only Account Administrators with access to all three sections of the course catalog (All Courses, Published Courses and the regular Catalog view) can create new courses. All Courses- This view allows admins to view all courses, including those still...

Creating Users

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Self-Registration In order to allow staff members or users to self-register in iLearnPro, you must have registration codes set up at the account and/or organization level. Organization registration codes will automatically assign the user to the corresponding organization. To ...

Organization Setup

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Who should use organizations? Organizations should be used by anyone who needs to be able to appoint a person or persons to manage smaller groups of individuals within the iLearnPro application. We call those smaller groups organizations. Each organization can be appointed one ...

Account Administrator Settings

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The information located under Admin Settings will determine the basic appearance and functionality of the software. Each section contains information for initial account setup (Account, Front Page Message, Payment Provider, Email Templates, Categories, User Groups, etc).  ...

Registration from the Login Page

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Self-Registration or Signing Up from the Login Page Users can create their own accounts from the login page if they have a valid Registration Code! To begin, go to app.ilearnpro.com/AccountName  Enter your Email Address.  Choose "No, I am a new customer."  Clic...

Logging Into iLearnPro

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Verification Email & Setting your Password If you are just getting started or a staff member created your user/profile for you, you will receive an email with a link to your account login screen, a username and a link to verify your email address. Follow the verification link, ...

Account Navigation & Basics

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Navigation Menu Most navigation will be handled using the Navigation Menu located on the left side of the screen. By default, it is in the collapsed view, where just the navigation icons are displayed. To expand to the full navigation pane, use the left/right arrow button icon ...

Understanding User Roles in iLearnPro

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Every user, no matter what role they are assigned in iLearnPro, can register and take courses. But some users need a little more access. For that purpose, we have created three different roles that can be assigned to users in iLearnPro.   Touring the thre...

Who should use iLearnPro?

ANY ORGANIZATION OR BUSINESS CAN BENEFIT FROM USING A LEARNING MANAGEMENT SYSTEM LIKE ILEARNPRO! What is it? iLearnPro is a software built to provide online training for staff members and organizations. The software allows you to create, organize, sell and manage courses and users ...

Re-ordering course content just got easier.

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UPDATE: APRIL 16, 2015 Course Content is now more flexible than ever! We all do it. We think we have all of our ducks in a row... and then we decide to change the order. Re-ordering course content is now easier than ever! When editing lessons, you can drag and drop to re-order p...

Now you can use images as exam answers!

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UPDATE: APRIL 1, 2015 By popular request... We have added the abillity to attach one or more images to exam answers! This can be useful for quizzing course takers on proper technique, signs and signals, action sequences, etc. When you create an exam question, at the end of t...

General System Improvements

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UPDATE: FEBRUARY 20, 2015 We've just made some general improvements to iLearnPro! Improved instructions/clue messages for creating the first course in an account. Added User Group selection to the "Register New Student" page. Updated the user registration experience to work...

User Management Enhancements Pushed

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UPDATE: FEBRUARY 5, 2015 We just released a handful of features to make user management a cinch! These enhancements include: Improving the validation on the user registration form. Adding clue messages to new user creation/registration. Mandatory organization selection for use...

New Global Search Tool Added!

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UPDATE: JANUARY 26, 2015 A new global search tool has been added! From any section of iLearnPro, begin typing in the new search box to find results in users, enrollments and courses! Each of these kinds of search results populates useful data right in the search! We call these re...

List of Recent Updates

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UPDATE: JANUARY 15, 2015 Today we finished pushing a large list of updates to iLearnPro, including: A new organization page released, listing users in the organization & courses they've taken. Organization managers can now access the orders page, pre-filtered to jus...

Single sign-on restrictions now enforced.

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UPDATE: JANUARY 6, 2015 By popular request... We have built in a single sign-on interface which only allows users to have one consecutive session open on any device. This is to assist in preventing cheating or sharing during exams. Users attempting to sign on from multiple device...

Customize your Sign-In Page!

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UPDATE: JANUARY 6, 2015   We're happy to announce that you can now customize your own branding options for your sign in page!   You can use a solid background or a watermark image to establish your look throughout the application. (Recommended background width is ...